Burnaby Hostels - There is a wide range of duties tasked to the hotel manager. They should handle staffing issues in addition to maintaining hotel operations. Usually, they have each head of the department reporting to them. Like for example: the front desk employees, accounting, human resources and the housekeeping team.
Hotel managers can experience a lot of hectic days as they will be involved with nearly all aspects of hotel operations and with communicating to the employees and other hotel visitors. They must be always observing overall operations of the hotel and will be trying to keep things operating smoothly. Hotel managers are constantly making the essential improvements in the facilities. In addition, they are constantly aware of the budget and trying to maintain or increase the profit of the hotel while spending within their means.
Many hotel managers would be opposed to sitting in an office and will be actively checking the grounds, interacting with visitors and employees. It is their task to make certain there are no major or minor repairs needed and that everything is properly functioning. The exterior and interior condition of the hotel is also part of the duty of the manager to be able to make sure that they are being correctly maintained. So long as it falls in the budget, the manager may also instigate aesthetic upgrades and improve decor.
Usually, department managers and supervisors would handle most complaints and issues, but will normally report most instances back the hotel manager. This daily report is often recorded in a log book so that the hotel personnel can keep the manager informed regarding significant events that are scheduled to take place or any issues which came up in the departments on a daily basis. If on the other hand, the complaint or issue requires immediate action, the hotel manager deals with it as soon as he or she can. The managers could even be phoned at home in the middle of the night in non-working hours when there is an emergency of some type. In various facilities, and this depends on the individual hotel, the hotel manager resides on site.
To be able to discuss entries taken in the daily report, a hotel managers day would begin by having a meeting with the heads of the department. Meetings would cover visitor complaints, staff problems, as well as topics such as earnings and profits. During these management meetings, hotel managers might delegate new objectives or assignments to the personnel in these meetings.
Normally, the supervisors of each and every department would often make firing and hiring decisions on individuals who report to them. The hotel manager however, has the authority to hire and fire any member of the staff. The busy duty of promoting and marketing the hotel is usually the responsibility of the hotel manager, although, they can delegate a degree of the promotions and marketing to the front desk manager.
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